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FAQs
Helpful information about ordering, delivery and returns at Caldriss.
Yes , every order ships fully tracked. You'll receive a tracking link by email within 24 hours of dispatch.
We process your order within 1 to 2 business days. Delivery takes 6 to 10 business days after dispatch, so the total estimated time is 7 to 12 business days.
Orders may be shipped from fulfilment centres outside Australia. Australian customers will not be charged additional customs or import fees by Caldriss; the amount shown at checkout is the amount you pay.
We offer 30-day returns. Eligibility conditions and return shipping costs may apply. Please see our Refund Policy for full details.
Yes. All payments are processed by secure, PCI-compliant payment providers. Your full card details are never stored on our servers.